Solutions Consultant with Dutch and English – Sofia, Bulgaria (Apply Today)
Job Description:
1740€ — plus €1,500 Relocation Bonus, Flights Covered, Private Health Cover. Solutions Consultant with Dutch and English in Sofia, Bulgaria.
What you'll actually take home
1740€
Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.
The perks, in full
- €1,500 Relocation Bonus
- Flights Covered
- Private Health Cover
- Paid Training
Everything else in the package
You also get flexible contract conditions (temporary employment, part-time options), financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental), fully paid training, stable job and career development opportunities Attractive salary, additional health insurance 50+ benefits and services to choose from Positive international working environment, support and learning, and employee referral bonuses.
The job itself
CloserHire is partnering with a leading digital solutions provider in Bulgaria to recruit a Dutch – and English-speaking Solutions Consultant for a project with the world’s largest search engine, based in Sofia. In this role, you will provide expert support and guidance to users, helping them get the most out of innovative digital products. You’ll join a collaborative, fast-paced team environment focused on delivering exceptional customer experiences and driving product
Day to day that means deliver professional support for our products and services, maintaining a stellar customer satisfaction rate, master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers, engage customers through multiple channels, including phone, email and chat, resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols, consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores, collaborate with team members to share best practices and contribute to the knowledge base, and participate in ongoing training and stay updated on product knowledge and industry trends.
What you need to bring
- Ability to collaborate and shares knowledge, and contributes positively to team dynamics
- Ability to troubleshoot issues and find creative solutions
- Excellent communication style, ability to explain complex concepts simply
- Customer-focused mindset and delivering exceptional service
- Self-motivated with a passion for customer satisfaction
- Adaptable and quick to learn new processes and technologies
- Excellence in active listening and problem-solving
Moving there
To get you on the ground: airport pickup, Flight reimbursement up to 300BGN with 1st salary, 21 days in hotel in Sofia, company assistance with finding permanent accomodation + Relocation bonus 1500 EUR which is paid on 2 installments Notes: Customer, care, Non-technical troubleshooting for Play, store, gPay, Google for Families, Books, Movies etc. 10:00 - 19:00, and monday - Friday.
Life in Bulgaria
A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.