German-Speaking Customer Advisor (B2C)
Job Description:
A German-speaking Customer Advisor for an international bank project with the employer, supporting customers via phone and internal systems while delivering high-quality customer experience and issue resolution. Hours: Mon–Sun, rotational shifts between 09:00–23:00
- Location: Athens, Greece
- Language: German + English
- Work model: Hybrid
- Start: 31 Aug / 21 Sep
Your Profile
- Native/fluent German, with good command in English
- Proven customer support or client-facing experience with strong call handling skills
- Excellent communication, active listening, and customer-focused mindset
- Comfortable using multiple systems with strong multitasking and time management skills.
What Is Offered
- 50 EUR project bonus
- 100 EUR welcome bonus for the first 12 months
- Anniversary bonus: 500 EUR
- Performance bonus - up to 10%"
- Private life & health insurance effective from day 1 of employment (including eyecare and dental care)
- Free use of the corporate gym
- Daily cash bonus at a global payments network: 3€ net per working day.
Relocation
- Reimbursement of flight ticket (up to 300€) and transportation from airport (up to 50€)
- 4 weeks paid temporary accommodation
- Assistance with finding permanent accommodation
- Administrative support
- Welcome bonus: 100 euros per month for 12 months + 50 euros Project bonus/month.