French-speaking role in Lisbon, Portugal. 1100EUR base salary (x14) plus 150EUR fix Salary / bonus 100EUR monthly performance bonus on top language bonus + meal allowance (7EUR based on results EUR daily). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Languages: French
• Salary: 1100EUR base salary (x14) plus 150EUR fix Salary / bonus 100EUR monthly performance bonus on top language bonus + meal allowance (7EUR based on results EUR daily)
• Start: 12/10
• Relocation: supported — details below

Perks worth knowing about

• 14 Salaries a Year

About the role

CloserHire partners with a leading Outsourcing/BPO consultancy to search for enthusiastic French-speaking Travel Advisors to join their Lisbon operations. In this role, you’ll provide outstanding support via chat, email, and phone for customers in the travel and booking sector. You’ll handle queries, reservations, and adjustments, ensuring every customer experience is smooth and positive. You’ll also enjoy a structured onboarding program, including a six-week nesting period with guided coaching to set

What you'll do

• Respond to customer queries via chat, email, and phone. Assist with bookings, reservations, and adjustments. Resolve customer enquiries quickly, accurately, and professionally. Keep detailed case records and maintain clear communication. Follow internal procedures and quality standards. Support continuous improvement with data analysis and performance insights. Prepare ad hoc reports for internal and client use

What we're looking for

• French speaker with B2 English skills
• Ability to work on site in Lisbon city center
• Availability to work rotating shifts and rotating days off is required. Experience in data analysis within a BPO or contact centre is strongly preferred Advanced
• Excel and reporting/data visualization skills. Strong analytical thinking, attention to detail, and accuracy. Ability to translate complex data into actionable insights. Excellent communication skills for diverse stakeholders

Salary

1100EUR base salary (x14) plus 150EUR fix Salary / bonus 100EUR monthly performance bonus on top language bonus + meal allowance (7EUR based on results EUR daily)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

Benefits

• Competitive base salary and bonuses
• Integration into a leading BPO company with strong growth potential. A dynamic, collaborative, and performance-driven environment. Continuous training and career progression opportunities. Schedule: Rotating shifts from 08:00–22:00, 40 hours/week, Monday–Sunday

Relocation support

• none, locals only - office in in Sete Rios
• Notes: process - submission, dup check & CV screen from client, initial call, tests (English + French), Interview, offer candidates need to go on site for testing process our client

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.