6 month contract. A Customer Service Representative (French) role with a confidential international payment solutions provider focused on supporting merchants with product enquiries, payment services and customer care. Model: On-site Location: Porto, Portugal Working Schedule: Monday–Sunday, 08:00–19:00 rotational shifts (possible extension to 21:00), 2 rotational days off

• Location: Porto, Portugal
• Language: Italian + English
• Work model: On-site
• Start: 3 Sept

Your Profile

• Native or fluent French (C2)
• English B2
• Customer service experience preferred
• Strong communication skills
• Tech-savvy and comfortable using digital tools
• Available for rotational shifts

What Is Offered

• Health insurance
• 7.63 per day net meal allowance

Relocation

• Offered exceptionally for the candidates relocating from abroad: 4 weeks in a hotel + up to 700€ reimbursement after 90 days, (as per update from 18 August 2025)