Polish-speaking role in Bulgaria (remote). €1,329/month. Relocation support included.

At a glance

• Location: Bulgaria (remote)
• Languages: Polish
• Salary: €1,329/month
• Start: 28/9
• Relocation: supported — details below

Perks worth knowing about

• €2,000 Signing Bonus
• Private Health Cover
• Meal Allowance
• Paid Training
• Work From Home

About the role

CloserHire is partnering with a leading global customer experience company to recruit Polish-speaking Technical Support Advisors for an international healthcare technology project based in Bulgaria. This is an excellent opportunity to join a team supporting innovative medical technology that helps improve people’s daily lives. As a Technical Support Advisor, you’ll assist customers with product-related questions, troubleshoot technical issues, and provide professional guidance while delivering an exceptional customer experience. The role

What you'll do

• Provide technical support to customers using healthcare technology products
• Troubleshoot product and device-related issues while guiding customers through effective solutions
• Assist with repair, replacement, and service-related processes when required
• Deliver professional customer support via phone while ensuring a positive customer experience
• Accurately document customer interactions and maintain detailed case records
• Follow established procedures, compliance requirements, and quality standards
• Escalate complex technical issues to the appropriate teams when necessary
• Collaborate with internal departments to ensure timely issue resolution

What we're looking for

• Native-level fluency in Polish
• Good command of English (B2 or above) High School
• Diploma or equivalent
• Previous experience in customer service or technical support is an advantage but not required
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service abilities
• Comfortable learning new technologies and technical products
• Ability to work accurately in a structured and regulated environment
• Positive attitude with a willingness to learn and develop professionally

Salary

€1,329/month

Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.

Benefits

• Fully remote position within Bulgaria
• Relocation support for eligible candidates moving to Bulgaria
• Comprehensive paid training and onboarding
• Permanent employment contract
• Performance-based bonus program Signing bonus Meal allowance
• Private health insurance
• Multisport and wellbeing benefits
• Continuous learning and career development opportunities
• Stable working schedule from Monday to Friday
• International, supportive, and collaborative working environment

Relocation support

• Accommodation Support Monthly allowance: €260 Number of months: 3 + Flight Transportation covered Notes: Benefits
• Meal Allowance - €80-100 based on the number of days worked in the month
• Health Insurance through Generali
• Multisport and/or Coolfit cards
• Learning Platform Monday-Friday 09:00-19:30 our client Morocco

Why Bulgaria?

Bulgaria is one of the best-value moves in Europe right now — city living at a fraction of Western European costs, an established international community, and a flat 10% income tax.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.