A German-speaking Customer Advisor for an international bank project with the employer, supporting B2C customers via phone, chat, and email while delivering high-quality customer experience and issue resolution. Hours: Mon–Sat, rotational shifts between 09:00–21:00

• Location: Athens, Greece
• Language: German + English
• Work model: Hybrid
• Start: 2026-08-31

Your Profile

• Native/fluent German, with good command in English
• Proven customer service or contact center experience handling calls, chats, and emails
• Strong active listening, written communication, and customer-focused mindset
• Comfortable working across multiple tools in a fast-paced, KPI-driven environment

What Is Offered

• Performance bonus of up to 10%
• €50 monthly project bonus
• €500 anniversary bonus for German-speaking employeesInternational and dynamic work environment
• Private life & health insurance including dental and eye care
• Health insurance effective after 3 months for local hires and from Day 1 for relocated candidates
• Free access to the corporate gym
• Fixed working hours option for mothers with children up to 2 years old
• Daily net meal card allowance: €3 net per working day during the first 12 months.

Relocation

• Reimbursement of flight ticket (up to 300€) and transportation from airport (up to 50€)
• 4 weeks paid temporary accommodation
• Assistance with finding permanent accommodation
• Administrative support.