1259€ x12 with apartment + 200€ Variable — plus Meal Allowance. English-Speaking AI Customer Support Specialist – Day Shift in Lisbon, Portugal.

What you'll actually take home

1259€ x12 with apartment + 200€ Variable

We put the figure in the advert on purpose. If it doesn't work for you, you should know that before you spend three interviews finding out.

The perks, in full

• Meal Allowance

Everything else in the package

You also get day, shift: working hours scheduled between 07:00 and 22:00, competitive salary package + performance bonus Meal allowance Holiday and Christmas allowances, private health and dental insurance 22 days of annual leave, comprehensive initial training, professional development and career growth opportunities, international working environment in Lisbon, and opportunity to work closely with cutting-edge AI technology.

The job itself

CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company developing some of the world’s most advanced AI and generative AI technologies. This is a full-time, 40-hour-per-week position on the Day Shift, with working hours scheduled between 07:00 and 22:00, Monday to Sunday.

Day to day that means support customers across multiple communication channels, resolve billing, invoicing and account access enquiries, troubleshoot platform and product-related issues, guide customers on using products and features effectively, and deliver timely, accurate and high-quality customer support.

What you need to bring

• Shifts scheduled between 07:00 and 22:00
• Availability to work Day
• Comfortable working in a fast-paced and technology-driven environment
• Previous customer service or technical support experience is an advantage
• Customer-focused and comfortable troubleshooting issues
• Excellent communication and problem-solving skills
• Strong interest in AI and new technologies

Moving there

To get you on the ground: permanent accomodation provided - check project files in drive, notes: !!! Candidates need any type of technical/IT/AI experience !!! Day shift 7h to 22h, slight accents are acceptable as long as speech is fully clear and understandable New Process, steps: 1. Tests: Do not send test links directly. 2. Assessment: After submission, candidates will receive an email directly from TP with access to our new assessment tool. Candidates must complete their test within 48 hours of being uploaded to the portal. 3. Interview, options: Once the test is submitted, candidates can choose between an AI-based interview or a phone interview with a team member. 4. Next, and steps: The process continues as usual from this point forward.

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.