A Customer Success Officer role with a Forex company focused on customer support, account administration, KYC and trading platform assistance within an international financial services environment. Model: Hybrid (3 days office / 2 days home) Working Schedule: Monday–Friday rotational shifts (09:00–18:00, 10:00–19:00 or 12:00–21:00)

• Location: Limassol, Cyprus
• Language: German + English
• Work model: Hybrid
• Start: ASAP

Your Profile

• Fluent German and English !
• Customer Support or Customer Success experience
• Strong communication and customer service skills
• Ability to work Monday–Friday rotational shifts
• Good computer skills
• Hybrid working availability

What Is Offered

• Quarterly Performance Bonus
• 24 working days annual leave
• Private medical insurance
• Company discount card with access to various goods and services.

Relocation

• No relocation or Visa support provided. Only candidates based in CY already ideally in Limassol or proximity