1,000 EUR per month (x14 salaries) (gross) — plus 14 Salaries a Year, Flights Covered, Private Health Cover. Customer Support Representative (Bytedance GEC CS) in Lisbon, Portugal.

What you'll actually take home

1,000 EUR per month (x14 salaries) (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year
• Flights Covered
• Private Health Cover
• Meal Allowance

Everything else in the package

You also get complexity bonus of €100 Health insurance, meal allowance 7.63€ /day, and we are offering a 1000€ Welcome Bonus only till end of October. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment.

The job itself

An on-site Customer Support role with our client in Lisbon supporting the Bytedance GEC CS project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational Monday–Sunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked

Day to day that means an on-site Customer, support role with our client in Lisbon supporting the Bytedance GEC CS project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational, and monday–Sunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked for ByteDance, regardless of LOB, BPO, or country.

What you need to bring

• Computer literate with ability to learn systems quickly
• Comfortable working in fast-paced BPO environment with rotational shifts
• Ability to investigate and resolve customer/order-related issues
• Comfortable handling inbound and outbound calls
• Native/Fluent Polish and good English (B2+)

Moving there

To get you on the ground: relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided.

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.