French-Speaking Payments Specialist
Job Description:
CloserHire is partnering with a leading global technology company to find a dedicated and detail-oriented Payment Specialist for the French Market. This is a unique opportunity to work in a dynamic, fast-paced environment while supporting the company’s payment operations.
- Location: Portugal
- Language: French
Your Role
- : Provide key support for
- Sales
- Order
- Management, and
- Finance teams regarding payment-related issues
- Interact with payment partners to ensure the accurate and timely processing of payments, refunds, and other transactions (credit/debit cards, wire transfers, loans, leases)
- Handle customer queries related to payments, refunds, VAT changes, invoice amendments, and reconciliation
- Manage low-incidence outbound calls and primarily work in back-office operations
- Maintain high accuracy and attention to detail in all payment processes
- Address escalated issues and collaborate with internal teams to resolve customer queries
Your Profile
- : Fluent in French (C2) and proficient in English (B2)
- Strong communication skills, both written and verbal
- Excellent interpersonal skills with a professional attitude
- Ability to work in an information-sensitive and constantly changing environment
- High attention to detail and strong organizational skills
- Experience with SAP and MS Excel is an advantage
- Flexibility in working hours due to the nature of the payment volume
What Is Offered
- : Full training and integration into the team
- Fully
- Remote anywhere in Lisbon area A professional and dynamic work environment with opportunities for growth
- Meal allowance and health insurance from day one. A competitive salary package with holiday and Christmas bonuses
- Full-time position with 40 hours per week, on a rotating shift schedule (Monday to Sunday, 07:00 to 24:00)
Relocation
permanent accomodation provided - check project files in drive