French-Speaking Payments Specialist

  • Portugal
  • Full-Time
  • Remote
  • 1,059 EUR / Month

Job Description:

CloserHire is partnering with a leading global technology company to find a dedicated and detail-oriented Payment Specialist for the French Market. This is a unique opportunity to work in a dynamic, fast-paced environment while supporting the company’s payment operations.

  • Location: Portugal
  • Language: French

Your Role

  • : Provide key support for
  • Sales
  • Order
  • Management, and
  • Finance teams regarding payment-related issues
  • Interact with payment partners to ensure the accurate and timely processing of payments, refunds, and other transactions (credit/debit cards, wire transfers, loans, leases)
  • Handle customer queries related to payments, refunds, VAT changes, invoice amendments, and reconciliation
  • Manage low-incidence outbound calls and primarily work in back-office operations
  • Maintain high accuracy and attention to detail in all payment processes
  • Address escalated issues and collaborate with internal teams to resolve customer queries

Your Profile

  • : Fluent in French (C2) and proficient in English (B2)
  • Strong communication skills, both written and verbal
  • Excellent interpersonal skills with a professional attitude
  • Ability to work in an information-sensitive and constantly changing environment
  • High attention to detail and strong organizational skills
  • Experience with SAP and MS Excel is an advantage
  • Flexibility in working hours due to the nature of the payment volume

What Is Offered

  • : Full training and integration into the team
  • Fully
  • Remote anywhere in Lisbon area A professional and dynamic work environment with opportunities for growth
  • Meal allowance and health insurance from day one. A competitive salary package with holiday and Christmas bonuses
  • Full-time position with 40 hours per week, on a rotating shift schedule (Monday to Sunday, 07:00 to 24:00)

Relocation

permanent accomodation provided - check project files in drive