Danish-Speaking Customer Service Representative – Gaming – Larnaca, Cyprus

  • Larnaca, Cyprus
  • Full-Time
  • On-Site
  • 1,350-1,400 EUR / Month

Job Description:

Danish-speaking role in Larnaca, Cyprus. €1,350 - €1,400 after 6 months. Relocation support included.

At a glance

  • Location: Larnaca, Cyprus
  • Languages: Danish
  • Salary: €1,350 - €1,400 after 6 months
  • Start: 12/10
  • Relocation: supported — details below

Perks worth knowing about

  • €1,500 Relocation Bonus
  • Flights Covered
  • Paid Training

About the role

CloserHire is partnering with a leading global customer experience company to recruit a Danish-speaking Customer Service Representative for an international gaming project based in Larnaca, Cyprus. This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries, platform navigation, and technical troubleshooting. You’ll play a key role in delivering an outstanding customer experience while supporting users in the Danish market.

What you'll do

  • Deliver high-quality customer support via email, chat, and other communication channels
  • Assist customers with account-related inquiries and platform navigation
  • Troubleshoot technical issues and provide effective solutions
  • Resolve customer concerns professionally while ensuring a positive customer experience
  • Accurately document customer interactions and case resolutions
  • Escalate complex issues to the appropriate internal teams when required
  • Follow company procedures, quality standards, and data security policies
  • Contribute to maintaining high customer satisfaction and service quality

What we're looking for

  • Native-level fluency in Danish
  • Good command of English
  • Previous experience in customer service, technical support, or a contact center environment is an advantage
  • Strong communication and problem-solving skills
  • Good computer literacy and ability to navigate multiple systems
  • Customer-focused mindset with excellent attention to detail
  • Ability to work efficiently in a fast-paced environment
  • Team player with a positive attitude and willingness to learn

Salary

€1,350 - €1,400 after 6 months

Benefits

  • Office-based position in Larnaca, Cyprus Full-time employment Monday to Friday schedule
  • Rotating shifts between approximately 09:00 and 19:30
  • Comprehensive onboarding and paid training
  • International and multicultural working environment
  • Career development opportunities within a global organization
  • Modern office facilities and supportive team culture
  • Opportunity to work on an exciting international gaming project

Relocation support

  • Relocation support for candidates moving to Cyprus
  • Option to receive €1,500 when arranging own accommodation
  • Alternative relocation option with flight reimbursement up to €300 and company accommodation for up to two months

Why Cyprus?

Cyprus offers year-round sun, an English-friendly working environment and a large expatriate professional community. It is an easy first move abroad.

How the process works

  • Apply with your CV — we read every application
  • A short introductory call with CloserHire, around 30 minutes
  • Interview with the company
  • Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.