1400€ x 14 + €2,000 signing bonus — plus 14 Salaries a Year, €150 Language Bonus. Dutch/Flemish-Speaking Customer Care Specialist in Lisbon, Portugal.

What you'll actually take home

1400€ x 14 + €2,000 signing bonus

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year
• €150 Language Bonus

Everything else in the package

You also get full-time position in Lisbon, Portugal Monday to Friday, 08:00–17:00 Weekends off, opportunity to work within the international automotive and after-sales industry, professional training and ongoing support, international and multicultural working environment, and career development opportunities within a global organization.

The job itself

CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution. The position operates Monday to Friday, 08:00–17:00, giving you your weekends free.

Day to day that means handle customer enquiries and provide clear, professional assistance, manage customer cases from initial contact through to resolution, provide information and guidance regarding vehicle recalls and after-sales services, accurately update customer and case information in internal systems, ensure every interaction delivers a positive customer experience, and meet established service and quality standards.

What you need to bring

• Previous experience in customer service or a contact centre is an advantage
• Good computer literacy
• Customer-focused and solution-oriented approach
• Strong communication and problem-solving skills
• English B2/C1 or above
• Native/C2 Dutch or Flemish

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.