Japanese speakers wanted for a Content Moderator – Social Media role in Lisbon, Portugal. Relocation support available.

At a glance

• Location: Lisbon, Portugal
• Language: Japanese + English
• Salary: 1059.32 € with room (gross) · 1262.33 € without room
• Start date: 17/8
• Relocation: Supported – see below

About the role

CloserHire is partnering with a global customer experience provider in Portugal to recruit a Japanese-speaking Content Moderator for a leading international social media platform focused on short-form video content. If you’re detail-oriented, adaptable, and passionate about maintaining a safe online space, this role offers you the chance to make a real impact while building an international career in Lisbon. As a Content Moderator, you will play a critical part in protecting users and maintaining the integrity of one of the most popular video-sharing platforms.

You’ll be responsible for reviewing user-generated content to ensure it complies with community standards and platform policies.

What you will do

• Reviewing videos, images, text, and audio content
• Identifying and escalating content that violates platform guidelines
• Ensuring accurate classification and documentation of moderation decisions
• Handling user-generated reports, appeals, and feedback
• Collaborating with policy, compliance, and legal teams for complex cases
• Reporting content trends and contributing to the improvement of moderation processes
• Adhering to a 24/7 rotating shift schedule (including nights, weekends, holidays)

What we are looking for

• Fluency in Japanese (C2 level) and good command of English (B2 or higher)
• Excellent attention to detail and critical thinking skills
• Ability to work independently in a structured, fast-paced environment
• Resilience and professionalism when handling sensitive material
• Willingness to keep up with frequent updates in policy and procedures
• Prior experience in content moderation, customer service, or social media is a plus

Salary

1059.32 € with room (gross) · 1262.33 € without room

Benefits and what is on offer

• Permanent employment contract (full-time) Holiday and Christmas bonuses paid monthly Private health insurance from day one (including dental care)
• Daily meal allowance via tax-exempt payment card
• Modern office in central Lisbon with excellent public transport access
• Reimbursement for travel expenses (up to €200)
• Accommodation support for the first 4 months (up to €400/month)
• Option to live in company-rented, fully equipped apartments for up to 14 months 22 days of paid vacation per year (pro-rata in the first year)
• Career growth opportunities and international mobility programs
• Multicultural team environment with social initiatives and employee engagement activities

Relocation support

permanent accomodation provided - check project files in drive Notes: candidates need to first pass duplicate check and then pass the following 2 tests: https://tpportugal.limequery.com/21658?lang=en (english) and https://tpportugal.limequery.com/56287?lang=en (basic pc test)

How the process works

• Apply with your CV – we review every application
• Short screening call with a CloserHire recruiter (around 30 minutes)
• Interview with the hiring team
• Offer, then support with paperwork and, where applicable, your move