French-Speaking Customer Support Specialist – Sportswear Brand – Sofia, Bulgaria
Job Description:
French-speaking role in Sofia, Bulgaria. 1340€. Relocation support included.
At a glance
- Location: Sofia, Bulgaria
- Languages: French
- Salary: 1340€
- Start: 28/9
- Relocation: supported — details below
Perks worth knowing about
- €600 Relocation Bonus
- Accommodation Provided
- Private Health Cover
- Meal Allowance
- Paid Training
About the role
CloserHire is partnering with a leading international company to recruit French-speaking Customer Support Specialists for an international project supporting a leading sportswear brand. In this role, you will provide pre- and post-purchase customer support via email, voice, and chat. You will assist customers with inquiries related to products, orders, and general account questions, ensuring a professional and high-quality customer experience. This is a full-time, on-site position in Sofia, with no
What you'll do
- Handle customer inquiries via email, chat, and voice channels
- Provide professional support for pre- and post-purchase questions
- Maintain accurate records of customer interactions and resolutions
- Ensure timely and courteous responses to customer requests
- Collaborate with team members to improve service quality and efficiency
- Follow company policies and procedures while providing customer support
What we're looking for
- Fluent
- French (C1/C2) both written and spoken
- Strong communication and problem-solving skills
- Customer-focused with a professional and empathetic approach
- Comfortable handling multiple inquiries in a fast-paced environment
- Previous experience in customer service or contact center environments is a plus
- Team player with a proactive and reliable attitude
Salary
1340€
Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.
Benefits
- Full-time on-site position in Sofia, 8 hours per day, Monday to Friday (schedule may vary based on business needs)
- Start date: 29th of June 2026
- Paid training and structured onboarding
- Health insurance and dental package included
- Co-financed sports card (€12.27/month), meal vouchers (€30.68), and transport allowance (€30.68)
- Monthly performance bonus available after the third month
- Opportunity to work in a dynamic international team
- Full support from CloserHire throughout the recruitment process
Relocation support
- Reimbursement of reasonable travel expenses + Hotel accommodation provided for up to 5 days +Relocation bonus of €600 Notes: Interview
- Process: 1. Validation with a German-speaking agent (Teams meeting or phone call – 10–15 minutes) 2. Online interview with the Team
- Leader (30 minutes) 3. Job offer
Why Bulgaria?
Bulgaria is one of the best-value moves in Europe right now — city living at a fraction of Western European costs, an established international community, and a flat 10% income tax.
How the process works
- Apply with your CV — we read every application
- A short introductory call with CloserHire, around 30 minutes
- Interview with the company
- Offer, then we help with the paperwork and, where relevant, the move
From application to starting on the ground usually takes around five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.