Spanish-Speaking Customer Support Specialist – Sofia, Bulgaria (Ref 4)
Job Description:
Still in Spain? This role is in Sofia, Bulgaria and the move is paid for. 1340€.
Where this job is
To be clear before you read on: the job is in Sofia, Bulgaria, not in Spain. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.
What the move covers
- Reimbursement of reasonable travel expenses + Hotel accommodation provided for up to 5 days +Relocation bonus of €600 Notes: Interview
- Process: 1. Validation with a spanish-speaking agent (Teams meeting or phone call – 10–15 minutes) 2. Online interview with the Team
- Leader (30 minutes) 3. Job offer typical working hours: Monday to Friday 10:00 - 19:00
What you'll earn in Bulgaria
1340€
Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.
On top of the salary
- €600 Relocation Bonus
- Accommodation Provided
- Private Health Cover
- Meal Allowance
- Paid Training
The role
CloserHire is partnering with a leading international company to recruit Spanish-speaking Customer Support Specialists for an international project supporting a leading sportswear brand. In this role, you will provide pre- and post-purchase customer support via email, voice, and chat. You will assist customers with inquiries related to products, orders, and general account questions, ensuring a professional and high-quality customer experience. This is a full-time, on-site position in Sofia, with no
Day to day that means handle customer inquiries via email, chat, and voice channels, provide professional support for pre- and post-purchase questions, maintain accurate records of customer interactions and resolutions, ensure timely and courteous responses to customer requests, collaborate with team members to improve service quality and efficiency, and follow company policies and procedures while providing customer support.
What you need
- Team player with a proactive and reliable attitude
- Previous experience in customer service or contact center environments is a plus
- Comfortable handling multiple inquiries in a fast-paced environment
- Customer-focused with a professional and empathetic approach
- Strong communication and problem-solving skills
- Spanish (C1/C2) both written and spoken
- Fluent
The rest of the package
You also get full-time on-site position in Sofia, 8 hours per day, Monday to Friday (schedule may vary based on business needs), paid training and structured onboarding, health insurance and dental package included, co-financed sports card (€12.27/month), meal vouchers (€30.68), and transport allowance (€30.68), monthly performance bonus available after the third month, opportunity to work in a dynamic international team, and full support from CloserHire throughout the recruitment process.
Living in Bulgaria
A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way.
How the move actually works
- Apply with your CV — we reply either way
- A 30-minute call with us, in your own language, to talk the move through honestly
- Interview with the company
- Offer, then we handle paperwork, flights and your first weeks in Bulgaria
From applying to your first day on the ground is usually about five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.