Dutch-Speaking Customer Advisor – Sofia, Bulgaria (Relocation Package)
Job Description:
2045.17 — plus Flights Covered, Private Health Cover, Paid Training. Customer Advisor – Dutch Speaker in Sofia, Bulgaria.
What you'll actually take home
2045.17
Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.
The perks, in full
- Flights Covered
- Private Health Cover
- Paid Training
Everything else in the package
You also get hybrid role based in Sofia, Bulgaria, full-time schedule: Monday to Friday, 09:30 – 18:00, relocation package, including accommodation support and additional assistance Welcome bonus, fully paid training and structured onboarding, career development programs and growth opportunities, health and wellbeing initiatives, health and life insurance Multisport card Transport allowance, and extra paid leave for education.
The job itself
CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Advisors for a hybrid role based in Sofia, Bulgaria. This is a great opportunity to relocate and build your career in an international environment, supporting customers with account-related queries while developing your communication and problem-solving skills.
Day to day that means handle customer interactions related to outstanding balances, direct debits, and account updates, support customers via calls and written communication, ensuring clear and professional service, assist with direct debit setup and modifications, ensuring accuracy and efficiency, respond to customer inquiries and resolve issues in a timely manner, maintain high standards in administrative tasks and data handling, and deliver a positive customer experience while following internal processes and quality standards.
What you need to bring
- Motivated to relocate and work in an international team
- Ability to work in a structured and process-driven environment
- Previous experience in customer support or administrative roles is an advantage
- Analytical mindset with good organizational skills
- Comfortable working with computer systems and internal tools
- Strong communication skills and attention to detail
- English skills (B1+)
Moving there
To get you on the ground: 14 nights hotel, flight reimbursement of 490BGN after 6 months.
Life in Bulgaria
A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.