A Customer Support Representative role with the employer in Lisbon supporting an airline Air Portugal project, focused on assisting Polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational Monday–Sunday shifts (40h/week)

• Location: Lisbon, Portugal
• Language: Polish + English
• Work model: On-site
• Start: 24 Aug

Your Profile

• ⦁ Native / fluent Polish and strong English (B2 level) are required
• ⦁ Customer service mindset: Passion for helping customers, strong problem-solving skills, and the ability to explain product/service information clearly.
• ⦁ Flexibility and reliability: Able to work a full-time 40 hour week, on a rotating Monday–Sunday shift pattern, and adapt to a dynamic multilingual environment.

What Is Offered

• Private health insurance

Relocation

• If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home