Polish-Speaking Customer Support Representativ – Lisbon, Portugal [744]

  • Lisbon, Portugal
  • Full-Time
  • On-Site
  • 1,000 EUR / Month

Job Description:

Polish-speaking role in Lisbon, Portugal. 1,000 EUR per month (x14 salaries) (gross). Relocation support included.

At a glance

  • Location: Lisbon, Portugal
  • Languages: Polish
  • Salary: 1,000 EUR per month (x14 salaries) (gross)
  • Start: 22 Oct
  • Relocation: supported — details below

Perks worth knowing about

  • 14 Salaries a Year
  • Flights Covered
  • Private Health Cover
  • Meal Allowance

About the role

An on-site Customer Support role with our client in Lisbon supporting the Bytedance GEC CS project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational Monday–Sunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked

What you'll do

  • An on-site Customer
  • Support role with our client in Lisbon supporting the Bytedance GEC CS project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational
  • Monday–Sunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked for ByteDance, regardless of LOB, BPO, or country

What we're looking for

  • Native/Fluent Polish and good English (B2+)
  • Comfortable handling inbound and outbound calls
  • Ability to investigate and resolve customer/order-related issues
  • Comfortable working in fast-paced BPO environment with rotational shifts
  • Computer literate with ability to learn systems quickly

Salary

1,000 EUR per month (x14 salaries) (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

Benefits

  • Complexity bonus of €100 Health insurance
  • Meal allowance 7.63€ /day
  • We are offering a 1000€ Welcome Bonus only till end of October. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment

Relocation support

  • Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

  • Apply with your CV — we read every application
  • A short introductory call with CloserHire, around 30 minutes
  • Interview with the company
  • Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.