Dutch-Speaking Customer Support Specialist – Travel Platform – Greece
Job Description:
Dutch-speaking role in Greece (remote). 1500€ x 14. Relocation support included.
At a glance
- Location: Greece (remote)
- Languages: Dutch
- Salary: 1500€ x 14
- Start: Every Friday
- Relocation: supported — details below
Perks worth knowing about
- 14 Salaries a Year
- Meal Allowance
- Paid Training
About the role
CloserHire is partnering with a leading global customer experience company to recruit Dutch-speaking Customer Support Specialists for a world-leading online travel platform based in Greece. If you’re passionate about travel and customer service, this is an exciting opportunity to join an international team supporting accommodation partners across Europe. You’ll assist with booking-related inquiries, account management, and platform support while helping deliver an outstanding partner experience. Candidates already living in Greece
What you'll do
- Provide customer support to accommodation partners via phone and other communication channels
- Assist with booking-related inquiries, room modifications, availability, pricing, and account management
- Support partners with platform navigation and internal tools
- Deliver accurate information while resolving customer issues efficiently and professionally
- Build strong relationships with accommodation partners through excellent customer service
- Maintain accurate customer records using internal systems
- Meet quality and customer satisfaction targets while delivering an exceptional support experience
- Continuously develop your product knowledge to provide expert assistance
What we're looking for
- Native-level fluency in Dutch
- Good command of English (B2 level or above)
- Excellent communication and customer service skills
- Strong problem-solving abilities and customer-focused mindset
- Good computer literacy, including Microsoft Office
- Ability to work rotating shifts, including mornings, evenings, and weekends
- Currently based in Greece or willing to relocate
Salary
1500€ x 14
Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12.
Benefits
- Remote position for candidates already living in Greece
- Relocation package available for candidates moving to Greece
- Paid 3-week onboarding and training in Athens for relocating candidates
- Opportunity to work remotely after successfully completing the training period (for relocated employees)
- Competitive remuneration package 25 days of annual leave Meal allowance
- Friendly, international, and multicultural working environment
- Career development opportunities and continuous learning
- Ongoing coaching, guidance, and the tools to help you reach your full potential
Relocation support
- Relocation support includes **€300 travel reimbursement and 21 days of accommodation
- Notes: our client CSG = Customer
- Service – Guest. These teams handle guest-facing support (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. It’s high-volume guest support, not hotel/partner support.our client is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: Mon–Sun, 09 AM - 12 AM (midnight), shift rotation. IMPORTANT: relocators who use company's relocaiton package are now also able to WFH after initial training period & upon securing stabile internet connection at their own place of residence! Training period - 3 weeks. our client
Why Greece?
Greece pairs a low cost of living with a genuinely good quality of life. Athens has a large multilingual workforce, so you will not be the only new arrival on your team, and the islands are a ferry ride away.
How the process works
- Apply with your CV — we read every application
- A short introductory call with CloserHire, around 30 minutes
- Interview with the company
- Offer, then we help with the paperwork and, where relevant, the move
From application to starting on the ground usually takes around five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.