A working week in Sofia, Bulgaria, in Turkish. 1533,88€.

A typical day

You'll spend most of it on provide quality assurance, through checking all client product integrations are completed, responsible for driving implementation setup progress for net-new Hiring Enterprise, program (HEP) customers, deliver customer value through ensuring our customers are successful with the client, hiring program in terms of adoption, usage and engagement, and maintain a deep understanding of client products to effectively guide customers on best practices · Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the client Hiring platform.

Less often, you'll also track and record customer activity in a timely manner in systems of record (e.g., CRM system), and help triage troubleshooting tickets.

Would you fit?

We're looking for someone with fluent Turkish and English (C1), experience in BPO/client support functions, Customer, success, Learning & Development, Talent Acquisition or Agency Recruitment, Product Adoption, Change Management, Account Management, Customer Training, Business Transformation, Project Management, expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel), excellent communication, collaboration, organizational and project management skills, ability to interact comfortably with both clients and internal departments, and ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.

The money

1533,88€

Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.

What comes with it

• Flights Covered
• Paid Training

Benefits

• Hybrid working model – Wednesdays and Thursdays on site in Sofia
• Very competitive salary package and benefits
• Relocation provided if you are not based in Sofia Monday to Friday, 10:00–19:00 working schedule. Fully paid training and continuous learning opportunities. Clear career development paths within an international organization. Health and wellbeing initiatives and a competitive benefits package. Supportive, professional work environment with cross-functional collaboration

If you're moving for this

• 14 nights hotel, flight reimbursement of 490BGN after 6 months
• Notes: Schedules: 16:00 - 01:00 OR 12:00 - 21:00
• Monday - Friday

Who you'd work for

CloserHire is partnering with a global technology services provider to recruit a Turkish-speaking Customer Success Specialist. In this role, you will support a major social media hiring platform with their customer success programs, ensuring clients are highly satisfied and getting effective performance and ROI.

About Bulgaria

A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way.

Applying

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.