Polish-Speaking Customer Support Representative (TAP) – Lisbon, Portugal (Ref 2)
Job Description:
1,040.68 EUR (w/ room)-1295€ without room (gross) — plus Private Health Cover, Meal Allowance. Customer Support Representative (TAP) in Lisbon, Portugal.
What you'll actually take home
1,040.68 EUR (w/ room)-1295€ without room (gross)
We put the figure in the advert on purpose. If it doesn't work for you, you should know that now rather than after three interviews.
The perks, in full
- Private Health Cover
- Meal Allowance
Everything else in the package
You also get health insurance from the first day of employment, documentation support (for those with EU passport) Meal allowance, christmas and holiday allowances paid monthly, and productivity bonus with target achievement.
The job itself
A Customer Support Representative role with our client in Lisbon supporting the TAP Air Portugal project, focused on assisting Polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational Monday–Sunday shifts (40h/week) In short: ■ Airline customer support + travel assistance + multilingual contact centre environment.
Day to day that means A Customer Support, representative role with our client in Lisbon supporting the TAP Air, portugal project, focused on assisting, polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational, monday–Sunday shifts (40h/week), and in short: ■ Airline customer support + travel assistance + multilingual contact centre environment.
What you need to bring
- Flexibility and reliability: Able to work a full-time 40 hour week, on a rotating Monday–Sunday shift pattern, and adapt to a dynamic multilingual environment
- Customer service mindset: Passion for helping customers, strong problem-solving skills, and the ability to explain product/service information clearly
- Native / fluent Polish and strong English (B2 level) are required
Moving there
To get you on the ground: if more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home.
Life in Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.