Polish-Speaking Technical Support Advisor – Healthcare – Bulgaria (Apply Today)
Job Description:
€1,329/month — plus €2,000 Signing Bonus, Private Health Cover, Meal Allowance. Polish-Speaking Technical Support Advisor in Bulgaria (remote).
What you'll actually take home
€1,329/month
Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.
The perks, in full
- €2,000 Signing Bonus
- Private Health Cover
- Meal Allowance
- Paid Training
- Work From Home
Everything else in the package
You also get fully remote position within Bulgaria, relocation support for eligible candidates moving to Bulgaria, comprehensive paid training and onboarding, permanent employment contract, performance-based bonus program Signing bonus Meal allowance, private health insurance, multisport and wellbeing benefits, and continuous learning and career development opportunities.
The job itself
CloserHire is partnering with a leading global customer experience company to recruit Polish-speaking Technical Support Advisors for an international healthcare technology project based in Bulgaria. This is an excellent opportunity to join a team supporting innovative medical technology that helps improve people’s daily lives. As a Technical Support Advisor, you’ll assist customers with product-related questions, troubleshoot technical issues, and provide professional guidance while delivering an exceptional customer experience. The role
Day to day that means provide technical support to customers using healthcare technology products, troubleshoot product and device-related issues while guiding customers through effective solutions, assist with repair, replacement, and service-related processes when required, deliver professional customer support via phone while ensuring a positive customer experience, accurately document customer interactions and maintain detailed case records, follow established procedures, compliance requirements, and quality standards, and escalate complex technical issues to the appropriate teams when necessary.
What you need to bring
- Positive attitude with a willingness to learn and develop professionally
- Ability to work accurately in a structured and regulated environment
- Comfortable learning new technologies and technical products
- Excellent communication and customer service abilities
- Strong troubleshooting and problem-solving skills
- Previous experience in customer service or technical support is an advantage but not required
- Diploma or equivalent
Moving there
To get you on the ground: accommodation Support Monthly allowance: €260 Number of months: 3 + Flight Transportation covered Notes: Benefits, meal Allowance - €80-100 based on the number of days worked in the month, health Insurance through Generali, multisport and/or Coolfit cards, and learning Platform Monday-Friday 09:00-19:30 our client Morocco.
Life in Bulgaria
A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.