German-Speaking Customer Care Consultant (Mobility – Bucharest, Romania (Ref 4)
Job Description:
A working week in Romania (remote), in German. Base Salary 7,500 RON (1500-euro )/month (gross).
A typical day
You'll spend most of it on customer Care, consultant role with a confidential international mobility and payment solutions provider, supporting business clients, drivers, fuel stations and partners across, europe with account, transaction and operational enquiries. Model: Initial on-site training → remote/hybrid possible afterwards (performance dependant & not granted / guaranteed by default!). ADDITIONAL INFO on remote if approved: "And as a Side note, whenever remote is allowed, we have a work from everywhere policy, meaning that they can go home for some months and work from a different country, and then they need to comeback sooner than 180 days." Location: Bucharest, Romania, languages: German C1/C2 + English C1, salary: 7,500 RON gross + allowances, bonuses and signing/relocation support Start: 21, and september ( --> As an alternative, they are willing to consider people for 19th of October but priority.
Less often, you'll also september batch. Elite the submission date this upcoming, monday 21st of Sept), in short: ■ German Customer, and support + Mobility & Payments + B2B Support + Phone & Email + Bucharest.
Would you fit?
We're looking for someone with german C1/C2 English C1, preferably located in Bucharest and with legal right to work in Romania, customer service experience preferred, strong communication and problem-solving skills, comfortable working with multiple systems, available for four weeks of on-site training, and available to start training on 21 September (Training: 4 weeks, starting 21 September).
The money
Base Salary 7,500 RON (1500-euro )/month (gross)
What comes with it
- €3,000 Signing Bonus
- Flights Covered
- Meal Allowance
Benefits
- Performance Bonuses:
- After 3 months: up to 500 RON Gross (up to 100 Euro Gross)
- After 12 months: up to 750 RON Gross (up to 150 Euro Gross)
- After 24 months: up 1,250 RON Gross
- Transportation Allowance: 120 RON net/ month (25-euro net)
- Meal Tickets: ~700 RON/month (35 ron x 20 working days) (~140-euro net)
- Signing Bonus: 3,000 EUR Gross (paid in 6 installments of 500-euro gross x month)
If you're moving for this
- Relocation support: 500-euro gross x 6 months + transportation coverage (plane tickets, bus, train)
Who you'd work for
Customer Care Consultant role with a confidential international mobility and payment solutions provider, supporting business clients, drivers, fuel stations and partners across Europe with account, transaction and operational enquiries. Model: Initial on-site training → remote/hybrid possible afterwards (performance dependant & not granted / guaranteed by default!). ADDITIONAL INFO on remote if approved: "And as a Side note, whenever remote is allowed, we have a work from everywhere policy, meaning that
About Romania
Bucharest offers strong pay relative to costs and a large multilingual services sector.
Applying
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.