German-Speaking Customer Support Expert – Travel – Greece (Apply Today)
Job Description:
1300€ x 14 — plus 14 Salaries a Year, Hotel on Arrival, Flights Covered. German-Speaking Customer Support Expert – Travel & Reservations in Greece (remote).
What you'll actually take home
1300€ x 14
Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12.
The perks, in full
- 14 Salaries a Year
- Hotel on Arrival
- Flights Covered
- Work From Home
Everything else in the package
You also get complete support to help you ease your relocation to Greece — flight ticket expenses covered, hotel accommodation upon arrival, and support with the house-searching process, all at no cost to you, fully remote work from Greece, competitive monthly salary + 2 extra salaries per year Attractive Refer-a-Friend bonuses, healthcare benefits and numerous additional discounts, full training by certified instructors, ongoing coaching, training, and support to help you succeed in the role, professional growth and career development opportunities Free online, and greek language courses.
The job itself
CloserHire is partnering with a leading international customer experience provider to recruit German-speaking Customer Support Experts for a major global online travel and accommodation platform. This is a fully remote position from Greece, where you will assist both travellers and accommodation partners with reservations, payments, cancellations, refunds, account enquiries, and other travel-related requests via phone, email, and messaging channels.
Day to day that means provide professional customer support via phone, email, and messaging channels, assist customers with existing reservations and booking-related enquiries, handle cancellation and modification requests, support customers with payment and refund enquiries, handle complaints professionally and work towards effective resolutions, assist with account and platform-related questions, and provide information and guidance regarding travel and accommodation services.
What you need to bring
- Currently based in Greece or willing to relocate to Greece
- Comfortable completing an intensive 3-week training programme in English
- Previous experience in customer service, contact centres, hospitality, or the travel industry is an advantage but not mandatory
- Ability to work effectively in a fast-paced customer service environment
- Customer-focused, empathetic, and comfortable handling complaints
- Strong multitasking and problem-solving abilities
- Good computer skills, including familiarity with Windows and basic troubleshooting
Moving there
To get you on the ground: 2 weeks hotel + flight paid + real estate agency support to find place to stay Notes: Work, and schedule: Monday-Friday,Week-ends 08:00 - 00:00.
Life in Greece
Affordable, sunny, and full of people who moved for the same reason you are considering it.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.