CloserHire is partnering with a global technology solutions leader to recruit proactive and customer-focused professionals for an exciting opportunity in Barcelona. Join a high-performing team representing a leading tech brand, where your contribution will make a difference to customers across Europe. As a Customer Service Representative, you will play a key role in supporting clients by managing their orders, providing guidance, and assisting with first-level technical and product-related inquiries. You’ll work on-site in a vibrant office environment, engaging with clients via CRM systems and SAP tools.

• Location: Barcelona, Spain
• Language: Dutch, French
• Start date: ASAP

Your Role

• Handle incoming customer calls using the CRM portal
• Create quotations and process orders through the SAP system
• Communicate delivery timelines and manage expectations
• Provide product guidance based on catalogue-level knowledge
• Deliver first-level technical support and help customers identify the right solutions for their needs

Your Profile

• Fluent or bilingual in Dutch & French, with advanced English skills
• High school diploma or equivalent (minimum required)
• Interest in technical topics and a willingness to stay on the project long-term (2+ years)
• Strong communication skills, customer orientation, and commercial awareness A business-focused mindset to support effective engagement with customers

What Is Offered

• Full-time, permanent contract (39 hours/week): Competitive base salary with annual performance bonus
• Fully paid training and onboarding process
• Career development support with specialized courses and upskilling programs
• Modern office located in Barcelona, easily accessible and close to key amenities

Relocation

Relocation payment 500EUR paid after 1 month of start