A Customer Service Advisor role with the employer in Lisbon supporting a Payment Solutions Account project, focused on assisting Spanish-speaking customers with support-related inquiries within a fast-paced financial services environment. Model: On-site Working Schedule: Monday–Sunday | Rotational 24/7 shifts | 2 rotational days off

• Location: Lisbon, Portugal
• Language: French + English
• Work model: On-site
• Start: 10 Sept

Your Profile

• Native/Fluent French and good English (B2+)
• Strong communication and customer service skills
• Comfortable working in customer support/BPO environment
• Computer literate with ability to learn systems quickly
• Flexible to work rotational 24/7 shifts including weekends

What Is Offered

• "Complexity bonus of €65
• Health insurance
• 7.63 per day net meal allowance"

Relocation

• Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided.