1450€ x 14 — plus 14 Salaries a Year, €150 Language Bonus, €100 Monthly Bonus. German-Speaking Customer Support Advisor in Lisbon, Portugal.

What you'll actually take home

1450€ x 14

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is therefore well above monthly × 12, which is worth doing the maths on before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year
• €150 Language Bonus
• €100 Monthly Bonus

Everything else in the package

You also get office-based position in Lisbon, Portugal, with a hybrid working model available after the first three months, full-time permanent employment Monday to Friday schedule between 07:00 and 16:00, comprehensive onboarding and training, stable long-term project with excellent career development opportunities, international and multicultural working environment, continuous learning and professional growth, and modern office facilities and supportive team culture.

The job itself

CloserHire is partnering with a leading global customer experience company to recruit German-speaking Customer Support Advisors for a premium consumer products project based in Lisbon, Portugal. This is an excellent opportunity to join an international customer service team supporting customers across multiple communication channels. You’ll assist with product inquiries, order management, and post-sales support while delivering an outstanding customer experience in a dynamic and multicultural environment.

Day to day that means provide customer support via phone, email, and chat, assist customers with product-related questions and order inquiries, handle post-sales requests and ensure timely issue resolution, deliver accurate information while maintaining a high level of customer satisfaction, build positive customer relationships through professional and empathetic communication, accurately document customer interactions and follow internal procedures, and collaborate with international teams to provide seamless customer support.

What you need to bring

• Adaptable and comfortable working in an international and fast-paced environment
• Strong problem-solving skills and attention to detail
• Good computer literacy and ability to work across multiple systems
• Strong customer-oriented mindset with a passion for delivering exceptional service
• Excellent communication and interpersonal skills
• Previous customer service experience is an advantage but not required
• Good command of English

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.