An Operations Customer Expert role with the employer in Porto (Douro) supporting an infrastructure operator project, focused on assisting Polish-speaking customers via phone, email, and chat while resolving operational and support-related inquiries within a fast-paced international environment. Relocation support available for candidates moving from abroad.

• Location: Porto (Duoro), Portugal
• Language: Polish + English
• Work model: On-site
• Start: 7 Sept

Your Profile

• Native/fluent Polish C1 + English B2 minimum
• Strong customer support skills across phone, email, and chat
• Good problem-solving ability, calm under pressure, and able to document cases accurately in CRM/SAP style systems

What Is Offered

• Private health insurance

Relocation

• If further than 100 km from the office on the application day: Airport pick up + room + Relocation reimbursement for international candidates (after 9 mo)