1100EUR base salary (x14) plus 150EUR fix Salary / bonus 100EUR monthly performance bonus on top language bonus + meal allowance (7EUR based on results EUR daily) — plus 14 Salaries a Year. French-speaking Travel Advisor in Lisbon, Portugal.

What you'll actually take home

1100EUR base salary (x14) plus 150EUR fix Salary / bonus 100EUR monthly performance bonus on top language bonus + meal allowance (7EUR based on results EUR daily)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

The perks, in full

• 14 Salaries a Year

Everything else in the package

You also get competitive base salary and bonuses, and integration into a leading BPO company with strong growth potential. A dynamic, collaborative, and performance-driven environment. Continuous training and career progression opportunities. Schedule: Rotating shifts from 08:00–22:00, 40 hours/week, Monday–Sunday.

The job itself

CloserHire partners with a leading Outsourcing/BPO consultancy to search for enthusiastic French-speaking Travel Advisors to join their Lisbon operations. In this role, you’ll provide outstanding support via chat, email, and phone for customers in the travel and booking sector. You’ll handle queries, reservations, and adjustments, ensuring every customer experience is smooth and positive. You’ll also enjoy a structured onboarding program, including a six-week nesting period with guided coaching to set

Day to day that means respond to customer queries via chat, email, and phone. Assist with bookings, reservations, and adjustments. Resolve customer enquiries quickly, accurately, and professionally. Keep detailed case records and maintain clear communication. Follow internal procedures and quality standards. Support continuous improvement with data analysis and performance insights. Prepare ad hoc reports for internal and client use.

What you need to bring

• Excel and reporting/data visualization skills. Strong analytical thinking, attention to detail, and accuracy. Ability to translate complex data into actionable insights. Excellent communication skills for diverse stakeholders
• Availability to work rotating shifts and rotating days off is required. Experience in data analysis within a BPO or contact centre is strongly preferred Advanced
• Ability to work on site in Lisbon city center
• French speaker with B2 English skills

Moving there

To get you on the ground: none, locals only - office in in Sete Rios, and notes: process - submission, dup check & CV screen from client, initial call, tests (English + French), Interview, offer candidates need to go on site for testing process our client.

Life in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.