Polish-Speaking Customer Support Representative (TAP) – Lisbon, Portugal (Ref 3)
Job Description:
No experience? That's fine — this one comes with full training, in Lisbon, Portugal.
A typical day
You'll spend most of it on A Customer Support, representative role with our client in Lisbon supporting the TAP Air, portugal project, focused on assisting, polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational, monday–Sunday shifts (40h/week), and in short: ■ Airline customer support + travel assistance + multilingual contact centre environment.
Would you fit?
We're looking for someone with native / fluent Polish and strong English (B2 level) are required, customer service mindset: Passion for helping customers, strong problem-solving skills, and the ability to explain product/service information clearly, and flexibility and reliability: Able to work a full-time 40 hour week, on a rotating Monday–Sunday shift pattern, and adapt to a dynamic multilingual environment.
The money
1,040.68 EUR (w/ room)-1295€ without room (gross)
What comes with it
- Private Health Cover
- Meal Allowance
Benefits
- Health insurance from the first day of employment
- Documentation support (for those with EU passport) Meal allowance
- Christmas and holiday allowances paid monthly
- Productivity bonus with target achievement
If you're moving for this
- If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home
Who you'd work for
A Customer Support Representative role with our client in Lisbon supporting the TAP Air Portugal project, focused on assisting Polish-speaking customers via phone, email, and chat with travel-related inquiries and customer support requests within an international airline environment. Model: On-site Working Schedule: Rotational Monday–Sunday shifts (40h/week) In short: ■ Airline customer support + travel assistance + multilingual contact centre environment.
About Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Applying
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.