Customer Service Representative (Dutch)
Job Description:
an online travel platform = Customer Service – Partners (B2B). These teams handle partner issues (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. I the employer is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: Mon–Sun, 08 AM - 10 PM, shift rotation. Training period - 3 weeks.
- Location: Remote, Greece
- Language: Dutch + English
- Work model: Remote
- Start: Training groups available every Friday (if group assembled)
Your Profile
- Native or fluent Dutch (C1/C2) and good English (B2+)
- Customer-facing experience (customer service, hospitality, retail, or similar)
- Excellent communication skills and positive, service-oriented attitude
- Good computer literacy and ability to learn CRM tools quickly
- Willingness to work in shifts (including weekends if required)
- Stabile internet connection (not wireless!)
What Is Offered
- 50 EUR meal allowance
- Performance bonus (4-11% after training period)
Relocation
- Needs to be based in Greece already with stabile internet connection.