Still in France? This role is in Lisbon, Portugal and the move is paid for. €1,050 per month (gross).

Where this job is

To be clear before you read on: the job is in Lisbon, Portugal, not in France. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

• permanent accomodation provided - check project files in drive

What you'll earn in Portugal

€1,050 per month (gross)

Note how the two figures work: the lower one already has accommodation deducted, because the company provides the room. You are not comparing a lower salary — you are comparing a salary with rent already paid.

On top of the salary

• Private Health Cover
• Meal Allowance
• Paid Training

The role

CloserHire is partnering with a leading global customer experience provider to recruit a French-speaking Customer Support Advisor for their technical support team in Lisbon. This role focuses on assisting users with in-vehicle navigation and multimedia systems for a renowned car manufacturer, offering you the chance to work with innovative technology in a multicultural environment. As a Customer Support Advisor, you will be the first point of contact for users of in-car multimedia and navigation systems.

Day to day that means handling customer inquiries via phone and email regarding navigation systems such as R-Link, TomTom Live Carminat, and Medianav. Providing technical support and responding to service requests and complaints with accuracy and empathy. Logging customer issues in our client to ensure efficient internal communication, particularly for fault diagnostics. Participating in a comprehensive 15-day training program (remote to start) covering company tools, products, and communication techniques. Maintaining high levels of service quality and adhering to internal performance standards. Initially working from home with a transition to the company’s, and lisbon office when required.

What you need

• Monday–Friday schedule (07:00–18:00). Previous customer service experience is a plus but not mandatory
• English. Excellent communication and problem-solving skills. Comfortable with customer interaction via phone and email. Basic technical aptitude and ability to learn new software systems (e.g., our client). A collaborative mindset and willingness to work in a structured, performance-driven environment. Flexibility to work 40 hours per week on a rotating
• Fluency in French (spoken and written) and basic

The rest of the package

You also get full-time contract with long-term career development opportunities. 15 working days of paid training covering all essential tools and processes. Health insurance from the first day of your contract. Meal allowance via a prepaid card usable in restaurants, cafés, and supermarkets. Relocation support available, including benefit-in-kind housing options for selected candidates. Access to modern office facilities, including lounges, cafeterias, and team collaboration spaces in central Lisbon.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

How the move actually works

• Apply with your CV — we reply either way
• A 30-minute call with us, in your own language, to talk the move through honestly
• Interview with the company
• Offer, then we handle paperwork, flights and your first weeks in Portugal

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.