A working week in Lisbon, Portugal, in French. 1100EUR base salary (x14) + meal.

A typical day

You'll spend most of it on provide customer support via phone, email, and chat, assist customers with product-related questions and order inquiries, handle post-sales requests and ensure timely issue resolution, deliver accurate information while maintaining a high level of customer satisfaction, build positive customer relationships through professional and empathetic communication, and accurately document customer interactions and follow internal procedures.

Less often, you'll also collaborate with international teams to provide seamless customer support, and contribute to maintaining service quality and achieving team performance goals.

Would you fit?

We're looking for someone with native-level fluency in French, good command of English, previous customer service experience is an advantage but not required, excellent communication and interpersonal skills, strong customer-oriented mindset with a passion for delivering exceptional service, good computer literacy and ability to work across multiple systems, and strong problem-solving skills and attention to detail.

The money

1100EUR base salary (x14) + meal

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

What comes with it

• 14 Salaries a Year

Benefits

• Full-time permanent employment Monday to Friday schedule between 08:00 and 17:00
• Comprehensive onboarding and training
• Stable long-term project with excellent career development opportunities
• International and multicultural working environment
• Continuous learning and professional growth
• Modern office facilities and supportive team culture

Who you'd work for

CloserHire is partnering with a leading global customer experience company to recruit French-speaking Customer Support Advisors for a premium consumer products project based in Lisbon, Portugal. This is an excellent opportunity to join an international customer service team supporting customers across multiple communication channels. You’ll assist with product inquiries, order management, and post-sales support while delivering an outstanding customer experience in a dynamic and multicultural environment.

About Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

Applying

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.