Dutch/Flemish-Speaking Customer Care Specialist – Lisbon, Portugal (Ref 3)
Job Description:
A working week in Lisbon, Portugal, in Dutch. 1400€ x 14 + €2,000 signing bonus.
A typical day
You'll spend most of it on handle customer enquiries and provide clear, professional assistance, manage customer cases from initial contact through to resolution, provide information and guidance regarding vehicle recalls and after-sales services, accurately update customer and case information in internal systems, ensure every interaction delivers a positive customer experience, and meet established service and quality standards.
Would you fit?
We're looking for someone with native/C2 Dutch or Flemish, english B2/C1 or above, strong communication and problem-solving skills, customer-focused and solution-oriented approach, good computer literacy, and previous experience in customer service or a contact centre is an advantage.
The money
1400€ x 14 + €2,000 signing bonus
Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.
What comes with it
- 14 Salaries a Year
- €150 Language Bonus
Benefits
- Full-time position in Lisbon, Portugal Monday to Friday, 08:00–17:00 Weekends off
- Opportunity to work within the international automotive and after-sales industry
- Professional training and ongoing support
- International and multicultural working environment
- Career development opportunities within a global organization
Who you'd work for
CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution. The position operates Monday to Friday, 08:00–17:00, giving you your weekends free.
About Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Applying
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.