A working week in Bulgaria (remote), in Polish. €1,329/month.

A typical day

You'll spend most of it on provide technical support to customers using healthcare technology products, troubleshoot product and device-related issues while guiding customers through effective solutions, assist with repair, replacement, and service-related processes when required, deliver professional customer support via phone while ensuring a positive customer experience, accurately document customer interactions and maintain detailed case records, and follow established procedures, compliance requirements, and quality standards.

Less often, you'll also escalate complex technical issues to the appropriate teams when necessary, and collaborate with internal departments to ensure timely issue resolution.

Would you fit?

We're looking for someone with native-level fluency in Polish, good command of English (B2 or above) High School, diploma or equivalent, previous experience in customer service or technical support is an advantage but not required, strong troubleshooting and problem-solving skills, excellent communication and customer service abilities, and comfortable learning new technologies and technical products.

The money

€1,329/month

Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.

What comes with it

• €2,000 Signing Bonus
• Private Health Cover
• Meal Allowance
• Paid Training
• Work From Home

Benefits

• Fully remote position within Bulgaria
• Relocation support for eligible candidates moving to Bulgaria
• Comprehensive paid training and onboarding
• Permanent employment contract
• Performance-based bonus program Signing bonus Meal allowance
• Private health insurance
• Multisport and wellbeing benefits
• Continuous learning and career development opportunities
• Stable working schedule from Monday to Friday
• International, supportive, and collaborative working environment

If you're moving for this

• Accommodation Support Monthly allowance: €260 Number of months: 3 + Flight Transportation covered Notes: Benefits
• Meal Allowance - €80-100 based on the number of days worked in the month
• Health Insurance through Generali
• Multisport and/or Coolfit cards
• Learning Platform Monday-Friday 09:00-19:30 our client Morocco

Who you'd work for

CloserHire is partnering with a leading global customer experience company to recruit Polish-speaking Technical Support Advisors for an international healthcare technology project based in Bulgaria. This is an excellent opportunity to join a team supporting innovative medical technology that helps improve people’s daily lives. As a Technical Support Advisor, you’ll assist customers with product-related questions, troubleshoot technical issues, and provide professional guidance while delivering an exceptional customer experience. The role

About Bulgaria

A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way.

Applying

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.