A French-speaking Customer Service Advisor for a business banking platform project with the employer, supporting customers via phone, chat, and email while ensuring high-quality service and smooth customer experience. Hours: Mon–Sun, rotational shifts WFH: 07:00–02:00 | WFO: 07:00–22:00 Athens based applicants only / English level: B2 / Native French speakers.

• Location: Athens, Greece
• Language: French + English
• Work model: Hybrid
• Start: 2026-09-07

Your Profile

• Native French with good(!) English communication skills, English required
• Previous customer service or contact center experience handling calls, chats, and emails
• Strong customer-focused communication skills with ability to multitask across multiple systems in a fast-paced environment

What Is Offered

• 10% monthly performance bonus
• Anniversary bonus: 500 EUR
• Private life & health insurance including dental and eye care
• Health insurance effective after 3 months for local hires and from Day 1 for relocated candidates
• Free access to the corporate gym
• Fixed working hours option for mothers with children up to 2 years old
• Daily net meal card allowance: €3 net per working day during the first 12 months.

Relocation

• N/A. Only candidates already based in Athens