Operations Customer Expert (Polish)

  • Lisbon, Portugal
  • Full-Time
  • On-Site
  • 1,059-1,318 EUR / Month

Job Description:

A Customer Service Representative role with Mars Pet Nutrition focused on supporting pet owners, resolving product-related inquiries, and delivering excellent customer service within an international BPO environment. Model: On-site (Lisbon, Portugal) Working Schedule: Monday–Friday | 08:00–17:00

  • Location: Lisbon, Portugal
  • Language: Polish + English
  • Work model: On-site
  • Start: 7 Sept

Your Profile

  • Assigned market language at C1 level
  • English B2+
  • Strong customer service and complaint-handling skills
  • Genuine interest in pets and animal wellbeing
  • Able to work on-site in Lisbon
  • Available Monday–Friday, 08:00–17:00
  • Available for the full 5-day training

What Is Offered

  • Private health insurance

Relocation

  • If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home