Polish-Speaking Customer Support Representativ – Lisbon, Portugal [746]
Job Description:
Still in Poland? This role is in Lisbon, Portugal and the move is paid for. 1,000 EUR per month (x14 salaries) (gross).
Where this job is
To be clear before you read on: the job is in Lisbon, Portugal, not in Poland. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.
What the move covers
- Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided
What you'll earn in Portugal
1,000 EUR per month (x14 salaries) (gross)
Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.
On top of the salary
- 14 Salaries a Year
- Flights Covered
- Private Health Cover
- Meal Allowance
The role
An on-site Customer Support role with our client in Lisbon supporting the Bytedance GEC CS project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational Monday–Sunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked
Day to day that means an on-site Customer, support role with our client in Lisbon supporting the Bytedance GEC CS project, focused on assisting users via inbound/outbound calls and resolving e-commerce platform-related issues within a fast-paced BPO environment. 6-month contract with rotational, and monday–Sunday shifts and relocation support available for candidates moving from abroad. The client prefers candidates who have never worked for them before, so please do not submit any candidates who have previously worked for ByteDance, regardless of LOB, BPO, or country.
What you need
- Computer literate with ability to learn systems quickly
- Comfortable working in fast-paced BPO environment with rotational shifts
- Ability to investigate and resolve customer/order-related issues
- Comfortable handling inbound and outbound calls
- Native/Fluent Polish and good English (B2+)
The rest of the package
You also get complexity bonus of €100 Health insurance, meal allowance 7.63€ /day, and we are offering a 1000€ Welcome Bonus only till end of October. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment.
Living in Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
How the move actually works
- Apply with your CV — we reply either way
- A 30-minute call with us, in your own language, to talk the move through honestly
- Interview with the company
- Offer, then we handle paperwork, flights and your first weeks in Portugal
From applying to your first day on the ground is usually about five weeks.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.