Dutch-speaking role in Sofia, Bulgaria. 2045.17. Relocation support included.

At a glance

• Location: Sofia, Bulgaria
• Languages: Dutch
• Salary: 2045.17
• Start: 5/10 or 7/12
• Relocation: supported — details below

Perks worth knowing about

• Flights Covered
• Private Health Cover
• Paid Training

About the role

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Advisors for a hybrid role based in Sofia, Bulgaria. This is a great opportunity to relocate and build your career in an international environment, supporting customers with account-related queries while developing your communication and problem-solving skills.

What you'll do

• Handle customer interactions related to outstanding balances, direct debits, and account updates
• Support customers via calls and written communication, ensuring clear and professional service
• Assist with direct debit setup and modifications, ensuring accuracy and efficiency
• Respond to customer inquiries and resolve issues in a timely manner
• Maintain high standards in administrative tasks and data handling
• Deliver a positive customer experience while following internal processes and quality standards

What we're looking for

• Fluent
• Dutch (C1) with good
• English skills (B1+)
• Strong communication skills and attention to detail
• Comfortable working with computer systems and internal tools
• Analytical mindset with good organizational skills
• Previous experience in customer support or administrative roles is an advantage
• Ability to work in a structured and process-driven environment
• Motivated to relocate and work in an international team

Salary

2045.17

Bulgaria applies a flat 10% income tax, and living costs in Sofia, Plovdiv and Varna run well below Western European levels — the take-home goes considerably further than the headline suggests.

Benefits

• Hybrid role based in Sofia, Bulgaria
• Full-time schedule: Monday to Friday, 09:30 – 18:00
• Relocation package, including accommodation support and additional assistance Welcome bonus
• Fully paid training and structured onboarding
• Career development programs and growth opportunities
• Health and wellbeing initiatives
• Health and life insurance Multisport card Transport allowance
• Extra paid leave for education
• Corporate discounts and company events
• Modern office with convenient access to public transport

Relocation support

• 14 nights hotel, flight reimbursement of 490BGN after 6 months

Why Bulgaria?

Bulgaria is one of the best-value moves in Europe right now — city living at a fraction of Western European costs, an established international community, and a flat 10% income tax.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.