We are offering a 2000€ Welcome Bonus. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends

• Location: Lisbon, Portugal
• Language: Dutch+ English
• Work model: On-site
• Start: 10 Sept

Your Profile

• We are seeking an experienced insurance customer service representative to join one of the world's largest insurance companies. In this role, you will handle customer queries over phone and email, providing detailed information about our products.
• Key responsibilities include answering questions about coverage, assisting with policy cancellations, and helping insurance brokers direct their inquiries. Success in this role requires a friendly and professional demeanor, strong communication skills, and the ability to remain calm under pressure. You will manage both inbound and outbound calls, as well as emails.

What Is Offered

• Complexity Bonus paid in 11 months 100EUR
• Performance Bonus (up to) paid in 12 months 100 EUR
• We are offering a 2000€ Welcome Bonus. This bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment

Relocation

• Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation !!!From 1st of December 2025 onwards, flight ticket reimbursement will no longer be provided.