an online travel platform = Customer Service – Guest. These teams handle guest-facing support (booking issues, cancellations, questions, problem resolution) via phone, email, and chat. It’s high-volume guest support, not hotel/partner support.the employer is a global customer-experience outsourcing company providing contact-centre, tech-support, sales, and digital CX services for major brands worldwide. They run large multilingual service operations across 20+ countries. Workking schedule: Mon–Sun, 09 AM - 12 AM (midnight), shift rotation. IMPORTANT: relocators who use company's relocaiton package are now also able to WFH after initial training period & upon securing stabile internet connection at their own place of residence! Training period - 3 weeks.

• Location: Athens (possibility of WFH after traiining period), Greece
• Language: Dutch + English
• Work model: On-site
• Start: Training groups available every Friday (if group assembled)

Your Profile

• Native or fluent Dutch (C1/C2) and good English (B2+)
• Customer-facing experience (customer service, hospitality, retail, or similar)
• Excellent communication skills and positive, service-oriented attitude
• Good computer literacy and ability to learn CRM tools quickly
• Willingness to work in shifts (including weekends if required).

What Is Offered

• 50 EUR meal allowance
• Performance bonus (4-11% after training period)
• Extra payment and Sunday & public holidays work as well shifts extending after 10 PM!

Relocation

• 300 EUR reimbursement travel reimbursement
• 21 day accommodation.