Dutch-speaking role in Athens, Greece. €1,400 per month × 14 salaries (gross).

At a glance

• Location: Athens, Greece
• Work model: On-site
• Languages: Dutch
• Salary: €1,400 per month × 14 salaries (gross)
• Start: 5/10 or 2/11
• Relocation: not offered for this role

Perks worth knowing about

• 14 Salaries a Year
• Private Health Cover
• Meal Allowance
• Gym Membership

About the role

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Support Specialists in Greece, supporting an international hospitality technology company that develops digital solutions connecting restaurants with their guests. In this role, you will support restaurant partners across multiple channels, combining excellent customer service with technical product support.

What you'll do

• Handle customer requests through email/ticketing, inbound and outbound calls, Live Chat, and WhatsApp
• Deliver warm, empathetic, and professional support to restaurant partners
• Develop strong knowledge of the digital platform and its features to provide accurate technical assistance
• Identify customer needs and provide clear, efficient, and timely solutions
• Troubleshoot platform and product-related issues
• Manage a high volume of daily restaurant requests while maintaining service quality
• Recognise the operational urgency of technical issues affecting restaurants during service periods
• Identify complex technical bugs and escalate them to the appropriate teams
• Handle and escalate complex billing-related enquiries when required
• Maintain clear and professional written communication across digital support channels

What we're looking for

• Dutch at C1 level, both written and spoken
• English at B2 level or higher
• Solid experience in customer relations, customer support, or hospitality environments
• Strong customer orientation and a genuine understanding of the hospitality industry
• Solution-driven and proactive approach, with the ability to clearly guide customers towards a resolution
• Strong active listening and contact-handling skills
• Excellent written communication skills for email and ticket-based support
• Strong verbal communication and interpersonal skills
• Good computer literacy and confidence learning new digital platforms
• Ability to understand and troubleshoot technical product-related issues

Salary

€1,400 per month × 14 salaries (gross)

Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12.

Benefits

• On-site / hybrid working model in Greece Full-time position Rotational schedule Monday to Sunday, between 09:30 and 19:00
• Performance bonus of up to 10% Private life and health insurance from the 3rd month of employment
• Private life and health insurance from day one for relocated candidates
• Free use of the corporate gym
• Daily cash benefit provided through
• Mastercard €3 net per working day during the first 12 months of employment for office and hybrid employees €6 net per working day after 12 months of employment for office and hybrid employees
• Fixed working hours of choice for eligible mothers with children up to 2 years old
• Comprehensive onboarding and ongoing support
• Opportunity to develop expertise within the growing hospitality technology sector
• International and multicultural working environment

Why Greece?

Greece pairs a low cost of living with a genuinely good quality of life. Athens has a large multilingual workforce, so you will not be the only new arrival on your team, and the islands are a ferry ride away on your days off.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.