Dutch-Speaking Customer Support Specialist – Sofia, Bulgaria
Job Description:
Move to Sofia and get paid properly for your Dutch. 1900€.
What the job actually involves
Day to day you will be handle customer inquiries via email, chat, and voice channels, provide professional support for pre- and post-purchase questions, maintain accurate records of customer interactions and resolutions, ensure timely and courteous responses to customer requests, collaborate with team members to improve service quality and efficiency, and follow company policies and procedures while providing customer support.
What you'll earn
1900€
Bulgaria applies a flat 10% income tax, and living costs in Sofia and Varna run well below Western European levels — the take-home goes considerably further than the headline number suggests.
What's included
The package covers full-time on-site position in Sofia, 8 hours per day, Monday to Friday (schedule may vary based on business needs), paid training and structured onboarding, health insurance and dental package included, co-financed sports card (€12.27/month), meal vouchers (€30.68), and transport allowance (€30.68), monthly performance bonus available after the third month, opportunity to work in a dynamic international team, and full support from CloserHire throughout the recruitment process.
Who this suits
- Team player with a proactive and reliable attitude
- Previous experience in customer service or contact center environments is a plus
- Comfortable handling multiple inquiries in a fast-paced environment
- Customer-focused with a professional and empathetic approach
- Strong communication and problem-solving skills
- Dutch (C1/C2) both written and spoken
- Fluent
Getting you there
To help you make the move: reimbursement of reasonable travel expenses + Hotel accommodation provided for up to 5 days +Relocation bonus of €600 Notes: Interview Process: 1. Validation with a Dutch-speaking agent (Teams meeting or phone call – 10–15 minutes) 2. Online interview with the Team Leader (30 minutes) 3. Job offer Typical Working Hours:, and monday to Friday 10:00 - 19:00.
Living in Bulgaria
A flat 10% income tax and some of the lowest living costs in the EU — your salary stretches a long way here.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation with us to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Expect roughly five weeks between applying and your first day in country.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.