Dutch-Speaking Customer Support Specialist – Athens, Greece (Ref 3)

  • Athens, Attica, Greece
  • Full-Time
  • On-Site
  • 1,400 EUR / Month

Job Description:

1400€ x 14 — plus 14 Salaries a Year, Private Health Cover, Meal Allowance. Dutch-Speaking Customer Support Specialist – Hospitality Technology in Athens, Greece.

What you'll actually take home

1400€ x 14

Greek contracts pay 14 salaries a year, so the annual total is meaningfully higher than monthly × 12.

The perks, in full

  • 14 Salaries a Year
  • Private Health Cover
  • Meal Allowance

Everything else in the package

You also get on-site / hybrid working model in Greece Full-time position Rotational schedule Monday to Sunday, between 09:30 and 19:00, performance bonus of up to 10% Private life and health insurance from the 3rd month of employment, private life and health insurance from day one for relocated candidates, free use of the corporate gym, daily cash benefit provided through, mastercard €3 net per working day during the first 12 months of employment for office and hybrid employees €6 net per working day after 12 months of employment for office and hybrid employees, fixed working hours of choice for eligible mothers with children up to 2 years old, and comprehensive onboarding and ongoing support.

The job itself

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Support Specialists in Greece, supporting an international hospitality technology company that develops digital solutions connecting restaurants with their guests. In this role, you will support restaurant partners across multiple channels, combining excellent customer service with technical product support. You’ll help customers resolve issues quickly and effectively while understanding that, in hospitality, a technical problem just before

Day to day that means handle customer requests through email/ticketing, inbound and outbound calls, Live Chat, and WhatsApp, deliver warm, empathetic, and professional support to restaurant partners, develop strong knowledge of the digital platform and its features to provide accurate technical assistance, identify customer needs and provide clear, efficient, and timely solutions, troubleshoot platform and product-related issues, manage a high volume of daily restaurant requests while maintaining service quality, and recognise the operational urgency of technical issues affecting restaurants during service periods.

What you need to bring

  • Ability to understand and troubleshoot technical product-related issues
  • Good computer literacy and confidence learning new digital platforms
  • Strong verbal communication and interpersonal skills
  • Excellent written communication skills for email and ticket-based support
  • Strong active listening and contact-handling skills
  • Solution-driven and proactive approach, with the ability to clearly guide customers towards a resolution
  • Strong customer orientation and a genuine understanding of the hospitality industry

Moving there

To get you on the ground: private life & health insurance effective from the 3rd month of employment (effectove from day 1 for relocated candidates), free use of the corporate gym, fixed working hours of your selection, for all mothers with children of up to 2 years of age, and daily cash bonus at Mastercard, as defined below: - Office & Hybrid, First year of employment (0-12 months): 3€ net per working day - Office & Hybrid, after 12 months: 6€ net per working day.

Life in Greece

Affordable, sunny, and full of people who moved for the same reason you are considering it.

Next steps

  • Send us your CV and we will come back to you either way
  • A relaxed 30-minute conversation to check the role genuinely fits
  • The company's own interview stage
  • Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.