Still in Italy? This role is in Lisbon, Portugal and the move is paid for. €1,000 per month × 14 salaries (gross).

Where this job is

To be clear before you read on: the job is in Lisbon, Portugal, not in Italy. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

• Accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
• Portugal - only available if candidates are coming directly from a competitor. Reimbursement of flight ticket on the 6th month of work, up to 400EUR. Health
• Insurance since day 1 for small amount, free after 6 months

What you'll earn in Portugal

€1,000 per month × 14 salaries (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

On top of the salary

• 14 Salaries a Year
• Accommodation Provided
• Flights Covered
• Private Health Cover
• Paid Training

The role

CloserHire is partnering with a global leader in digital advertising solutions to recruit a Italian-speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

Day to day that means handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal, and product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement.

What you need

• Ability to work effectively both independently and as part of a team A degree in Marketing or a related field is an advantage
• Good analytical, problem-solving, and attention-to-detail skills
• Strong customer service-oriented mindset
• Technology company is an advantage
• Previous experience in a Contact Centre, Service Program, or Advertising
• Familiarity with social media platforms and a basic understanding of digital advertising
• Experience with online campaigns and Digital Marketing

The rest of the package

You also get full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00, attractive base salary, relocation support package to help you settle into life in Lisbon, private health insurance and other benefits, opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment, modern office in central, and lisbon, easily accessible and well-equipped.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

How the move actually works

• Apply with your CV — we reply either way
• A 30-minute call with us, in your own language, to talk the move through honestly
• Interview with the company
• Offer, then we handle paperwork, flights and your first weeks in Portugal

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.