Still in Denmark? This role is in Larnaca, Cyprus and the move is paid for. €1,350 - €1,400 after 6 months.

Where this job is

To be clear before you read on: the job is in Larnaca, Cyprus, not in Denmark. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

• Relocation support for candidates moving to Cyprus
• Option to receive €1,500 when arranging own accommodation
• Alternative relocation option with flight reimbursement up to €300 and company accommodation for up to two months

What you'll earn in Cyprus

€1,350 - €1,400 after 6 months

On top of the salary

• €1,500 Relocation Bonus
• Flights Covered
• Paid Training

The role

CloserHire is partnering with a leading global customer experience company to recruit a Danish-speaking Customer Service Representative for an international gaming project based in Larnaca, Cyprus. This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries, platform navigation, and technical troubleshooting. You’ll play a key role in delivering an outstanding customer experience while supporting users in the Danish market.

Day to day that means deliver high-quality customer support via email, chat, and other communication channels, assist customers with account-related inquiries and platform navigation, troubleshoot technical issues and provide effective solutions, resolve customer concerns professionally while ensuring a positive customer experience, accurately document customer interactions and case resolutions, escalate complex issues to the appropriate internal teams when required, and follow company procedures, quality standards, and data security policies.

What you need

• Team player with a positive attitude and willingness to learn
• Ability to work efficiently in a fast-paced environment
• Customer-focused mindset with excellent attention to detail
• Good computer literacy and ability to navigate multiple systems
• Strong communication and problem-solving skills
• Previous experience in customer service, technical support, or a contact center environment is an advantage
• Good command of English

The rest of the package

You also get office-based position in Larnaca, Cyprus Full-time employment Monday to Friday schedule, rotating shifts between approximately 09:00 and 19:30, comprehensive onboarding and paid training, international and multicultural working environment, career development opportunities within a global organization, modern office facilities and supportive team culture, and opportunity to work on an exciting international gaming project.

Living in Cyprus

Sun most of the year, English widely used at work, and a big expat professional community.

How the move actually works

• Apply with your CV — we reply either way
• A 30-minute call with us, in your own language, to talk the move through honestly
• Interview with the company
• Offer, then we handle paperwork, flights and your first weeks in Cyprus

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.