Dutch-speaking role in Malaga, Spain. 19 200€ year. Relocation support included.

At a glance

• Location: Malaga, Spain
• Languages: Dutch
• Salary: 19 200€ year
• Start: ASAP
• Relocation: supported — details below

Perks worth knowing about

• Private Health Cover
• Paid Training

About the role

CloserHire is partnering with a global leader in customer experience and digital solutions to recruit Dutch-speaking Customer Service Advisors for an e-commerce project based in Benalmádena, Málaga. This is a fantastic opportunity to join an international team while supporting customers with world-class service.

What you'll do

• Handle incoming and outgoing calls, as well as customer requests via Live
• Chat and email. Support customers with questions about orders, products, and promotions, always ensuring a professional and friendly approach. Process calls redirected from stores and register them accurately in the ticketing system. Follow established procedures and project guidelines to ensure consistent service. Focus on delivering exceptional customer service and continuously improving customer satisfaction. Work collaboratively with colleagues, communicating quickly and effectively across different channels. Meet performance targets while ensuring quality in every interaction. Potential to handle customer inquiries via social media channels in the future

What we're looking for

• Fluent
• Dutch and good
• English (both written and spoken). Previous experience with computer systems and CRM tools, with the ability to multitask across them. Customer-friendly, patient, and able to manage difficult situations with professionalism and positivity. Punctual, detail-oriented, and proactive in developing knowledge about services, procedures, and products. Strong teamwork and communication skills. Comfortable working in a fast-changing environment

Salary

19 200€ year

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly.

Benefits

• Full-time, permanent
• Spanish contract with full registration in the Spanish healthcare system from day one. Paid training and onboarding program. Paid vacation (4 weeks + 4 additional days per year). Career growth opportunities and professional development programs. Modern and spacious office in Benalmádena, Málaga. Working schedule: rotating shifts between
• Monday–Friday (08:00–21:00), Saturday (09:00–17:00), and Sunday (11:00–17:00), with two free weekends per month. International, diverse, and supportive work environment

Relocation support

• Relocation payment 500EUR paid after 1 month of start
• Notes: 9-18h M-F + 2
• Satudays per month our client

Why Spain?

Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move.

How the process works

• Apply with your CV — we read every application
• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.