Italian-Speaking Technical Support Specialist – Lisbon, Portugal

  • Lisbon, Portugal
  • Full-Time
  • On-Site
  • 1,059 EUR / Month

Job Description:

Move to Lisbon and get paid properly for your Italian. 1059.34 € (w/room).

What the job actually involves

Day to day you will be respond to customer inquiries via phone, email, and chat in Italian. Troubleshoot and resolve product-related issues with camera drones. Assist customers with setup, functionality, and maintenance guidance. Educate users on features, firmware updates, and common usage issues. Log and manage cases accurately in internal systems. Collaborate with engineering and product teams to escalate complex technical problems. Ensure a high level of customer satisfaction through timely and professional communication.

What you'll earn

1059.34 € (w/room)

What's included

The package covers full-time position with a structured onboarding and paid training, hybrid working model (office + remote) depending on operational needs, competitive compensation and benefits package, career development opportunities within an international tech company, and work in a collaborative, international team and gain exposure to cutting-edge technology.

Who this suits

  • Interest or experience in drones, consumer electronics, or related technology is a plus
  • Comfortable working in a dynamic, fast-paced, international environment
  • Excellent communication and customer service skills
  • Strong problem-solving and analytical skills
  • Previous experience in technical support, IT, or electronics is preferred
  • Basic knowledge of English for internal communication
  • Italian (C1 level)

Getting you there

To help you make the move: permanent accomodation provided - check project files in drive, and notes: candidates need to first pass duplicate check and then pass the following tests: general assessment test: technical here:.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. No visa needed if you hold an EU passport.

Next steps

  • Send us your CV and we will come back to you either way
  • A relaxed 30-minute conversation with us to check the role genuinely fits
  • The company's own interview stage
  • Offer and contract — we stay involved through paperwork and arrival

Expect roughly five weeks between applying and your first day in country.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.